Why Choose LawShield?

  • 20% online discount
  • Designated personal claims handler
  • FREE confidential advice line.
  • Underwritten by a leading insurer

Make A Claim

If you would like to make a claim on your LawShield Direct policy then please choose your policy from below and follow the easy to use instructions provided below.

Identity Theft Protection Insurance

4Sight Identity Protection Claims

In the event you fall victim to identity fraud, call our emergency helpline on:

0800 731 3842

Our helpline is available 9am to 5pm weekdays only.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event you fall victim to identity theft, call our helpline above.
  • Please provide the operator with the following
    Information:
    • Your name
    • Policy number
    • Details of fraud
  • We will then arrange to appoint a case worker to assist you in developing a personalised action plan to restore your identity and credit history.
Prestige Vehicle Replacement Cover

Vehicle Replacement Claims

In the event of your vehicle being stolen or declared a total loss, call our emergency helpline on:

0800 731 3842

Our helpline is available 9am to 5pm weekdays only.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of your vehicle becoming unusable, call our helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Nature of vehicle becoming unusable
  • We will then arrange for your replacement vehicle to be delivered to you within 24 hours.
Standard Vehicle Replacement Cover

Vehicle Replacement Claims

In the event of your vehicle being stolen or declared a total loss, call our emergency helpline on:

0800 731 3842

Our helpline is available 9am to 5pm weekdays only.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of your vehicle becoming unusable, call our helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Nature of vehicle becoming unusable
  • We will then arrange for your replacement vehicle to be delivered to you within 24 hours.
UK Breakdown Insurance

UK Only Breakdown Claims

In the event of a breakdown call our UK emergency helpline on:

0800 389 5150

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of a Breakdown call our emergency helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Registration of vehicle
    • Exact location of vehicle
    • Nature of breakdown
  • We will then arrange for one of our recovery operators to attend the location given as quickly as possible.
European Breakdown Insurance

European Breakdown Claims

In the event of a breakdown call our EU emergency helpline on:

+44 1206 766 800

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of a Breakdown call our emergency helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Registration of vehicle
    • Exact location of vehicle
    • Nature of breakdown
  • We will then arrange for one of our recovery operators to attend the location given as quickly as possible.
Taxi Breakdown Insurance

Taxi Breakdown Claims

In the event of a breakdown call our taxi emergency helpline on:

0800 389 5150

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of a Breakdown call our emergency helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Registration of vehicle
    • Exact location of vehicle
    • Nature of breakdown
  • We will then arrange for one of our recovery operators to attend the location given as quickly as possible.
Commercial Breakdown Insurance

Commercial Breakdown Claims

In the event of a breakdown call our commercial emergency helpline on:

0800 389 5150

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of a Breakdown call our emergency helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Registration of vehicle
    • Exact location of vehicle
    • Nature of breakdown
  • We will then arrange for one of our recovery operators to attend the location given as quickly as possible.
Household Legal Expenses Insurance

Household Legal Expenses Insurance Claims

In the event of a consumer dispute, employment tribunal, neighbour dispute over damage to your home, or personal injury, call our emergency helpline on:

0800 731 3842

Our helpline is available 9am to 5pm weekdays only.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event you wish to make a claim on this policy, call our helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Nature of claim
  • We will then accept the claim in writing and appoint a solicitor to act on your behalf under the terms of the policy.

 

Motor Legal Expenses Insurance

Motor Legal Expenses Insurance Claims

In the event of a non-fault accident, call our emergency helpline on:

0800 731 3842

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event you have been involved in a non-fault accident, call our helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Nature of claim
  • We will then accept the claim in writing and appoint a solicitor to act on your behalf under the terms of the policy.
Home Emergency Repairs Insurance

Emergency Home Assist Claims

In the event of an emergency call our emergency helpline on:

0870 737 5977

Our helpline is available 24 hours a day 365 days a year.
All calls are recorded for training and monitoring purposes.

What happens next?

  • In the event of an emergency, call our helpline above.
  • Please provide the operator with the following information:
    • Your name
    • Policy number
    • Nature of emergency
  • We will then arrange for one of our approved repairers to your property as quickly as possible.